Now live — CallingOS 4.0

The Operating System
for Revenue Teams.

Built for high-performance outbound calling operations. CallingOS gives modern revenue teams everything they need to acquire, convert and manage customers from one intelligent platform.

operations / live
Active calls
421
Waiting
37
High priority
12
SLA
92%

Live queues

auto-routing
  • Priority · Tier 1
    97%
  • Hindi · Outboundhigh load
    89%
  • Win-back
    94%
  • Retention · EN
    92%

AI recommendation

Move 2 agents from Win-back to Hindi Queue.

Expected uplift · +18 FTDs today

Predicted FTD · today742
Conv
21.4%
AHT
3:42
QA
94

Agent leaderboard · today

live
1
Sarah K.
24.8% conv
+3.2
2
Arjun M.
22.1% conv
+1.4
3
Priya R.
21.7% conv
+2.0
4
Daniel O.
20.9% conv
-0.3

Built for high-volume operations

120M+
Customer interactions managed
14,000+
Agents operating on CallingOS
$380M
In commissions processed
99.99%
Platform uptime SLA

The problem

Calling shouldn't require ten different systems.

Most outbound operations are held together by tabs, spreadsheets and people copying data between tools. The cost isn't software licences. It's invisible revenue.

Todayfragmented
CRM
Dialler
WhatsApp
Payroll
Attendance
Excel
Power BI
Training
Reporting
→ chaos
10+
Tools
Manual handoffs
None
Source of truth
CallingOSconnected
Calling
Routing
AI Coach
WhatsApp
Payroll
Attendance
BI
Training
QA
One platform · One source of truth

The platform

Every part of an outbound operation, in one system.

Sixteen capabilities. One data model. No glue code, no integrations team and no spreadsheet stitching workflows together at the end of the month.

AI Coaching

Per-agent guidance based on real conversations.

Lead Routing

Predictive routing built around conversion.

Campaigns

Multi-channel campaigns from one console.

Telephony

Native global voice, carrier-grade.

WhatsApp

Conversational outbound at scale.

SMS

Programmable two-way messaging.

Payroll

Pay agents from the same system that grades them.

Commissions

Live commission engines and gamification.

Attendance

Shifts, breaks and adherence in real time.

Performance

From raw signal to manager dashboards.

Training

Onboarding and certification, tracked.

Knowledge Base

Answers inside the call, not five tabs away.

Reporting

Operational BI without exporting to Excel.

API Monitoring

End-to-end observability across integrations.

System Health

SLA, latency and incident timelines.

Fraud Detection

Anomaly detection on every interaction.

Intelligence

Meet your team's
AI Coach.

An AI that listens to every conversation, models every agent's performance curve and tells them exactly what to do next. No dashboards to interpret. No reports to chase. Just direction.

  • Personalised daily briefs for every agent.
  • Real-time call cues based on live transcript signal.
  • Manager rollups across teams, queues and geographies.
AI
CallingOS Coach
briefing · 08:42 IST
live
Good morning, Sarah.
Yesterday you converted 18%. Top performers averaged 21%.
You perform best between 3pm and 5pm.
Today's highest converting queue opens in 42 minutes.
Complete three more FTDs and you'll exceed your monthly target.
Recommended focus → Priority Queue.
Ask your coach anything…

Live operations

The control room your managers wish they had.

Real-time visibility into every queue, every agent and every decision the platform is making on your behalf.

Active calls
421
Waiting
37
High priority
12
SLA
92%
Predicted FTD · today
742
Average handle time
3:42
AI recommendation
Move 2 agents to the Hindi Queue. Expected uplift +18 FTDs.

Platform overview

One revenue loop. End to end.

  1. 01

    Acquire

    Lead ingestion from every source.

  2. 02

    Route

    Predictive routing to the right agent.

  3. 03

    Call

    Conversation with live AI assist.

  4. 04

    Convert

    Closure with real-time guidance.

  5. 05

    Reward

    Commission and payroll, automatic.

  6. 06

    Retain

    Win-back and lifecycle journeys.

  7. 07

    Optimise

    Operational BI feeds the next cycle.

"
Our agents became more productive within the first week. Managers finally stopped living inside spreadsheets.
Head of Operations · Global financial services

Integrations

Connects to everything you already run on.

CRM
WhatsApp
SMS
VoIP
REST API
Webhooks
Email
SSO / SAML

Your outbound team deserves better than disconnected software.

See CallingOS configured for your operation. Thirty minutes. No slides. Just the platform, your data model and a roadmap to your numbers.